Bartel's Auto Clinic - Carol Stream

190 S Gary Ave, Carol Stream, IL 60188
Give Us a Call(630) 653-2336

Carol Stream Auto Repair

Mon - Fri: 7:00 AM - 6:00 PM | Sat: 8:00 AM - 5:00 PM
5

Had brake pads and rotors replaced. Was quoted a fair price and the experience was quick and professional.

We never want to charge you more or keep you longer than we need to, Hammad. So, I'm glad to hear that you were pleased with the service you received on your brake pad and rotor replacements. Keep us in mind next time you need some work done! -Adam B., General Manager

- Bartel's Auto Clinic - Carol Stream
5

I've been going to Bartel's for the past couple of years and they have proven to be honest, fair, dependable, and excellent in their service. They have always done the work right the first time and on time. They have done everything from evaluating cars prior to my purchasing to repairing a front end after an accident. I would highly recommend them.

Thank you for glowing review, Bill! As you stated and very well know, providing quality service with honesty and integrity is very important to us. We value your business and appreciate your kind words! It is always our pleasure to work with you!

- Bartel's Auto Clinic - Carol Stream
5

I went in to get a spare tire put on and an oil change. They gave me a great deal compared to other places in the area and provided great service.

I know you have a lot of options to choose from when picking an auto shop, so it's great to hear that you felt as though you chose wisely with us, Calvin! Hope to see you back when your next oil change is due. - Adam B., General Manager

- Bartel's Auto Clinic - Carol Stream
5

I had a bit of vibration at expressway speed and moved the right front wheel to the rear which fixed the vibration. Didn't realize till later that that the tires on front and rear were different. Asked the guys at Bartel's to swap the tires, but leave the wheels where they were. Got back in the car and the vibration was back.The guys worked with me until the problem was fixed. They checked both right side wheels/tires for balance. Then, since the car was on the lift, checked the left front wheel/tire, which they found was out of balance. Vibration gone, feels like a new car! Excellent work, gentlemen!

A job isn't done until it's done right, Mark. I can't imagine letting a customer leave the shop until we've completely fixed a problem, so thanks for your patience while we troubleshot our way to the solution. Glad your car is back to feeling like new! - Adam B., General Manager

- Bartel's Auto Clinic - Carol Stream
5

I would highly recommend Bartel's Auto Clinic in Carol Stream. They are very knowledgeable and professional. I have all my cars serviced at Bartel's and their service is of high quality. They explain the service that needs to be performed and the repair work is performed in a timely manner.

5

I called earlier in the morning to see about bringing my car in as I thought my wind shield washer pump had failed. I spoke with John who asked me to stop by after work so he could take a look & make sure he ordered the correct part. Ok, seemed fair enough. I knew they offered free estimates, and it was on my way home from work so it was no big deal to stop in.When I got to the shop, John grabbed my car, pulled it into the garage, and asked me to take a seat. About 10 minutes later he came back & said it was all fixed!! Apparently my washer line was just clogged and/or frozen. Either way, they said there was nothing wrong with the pump. Great news!! I know if I had gone to the Honda dealer I would have paid for them to replace a pump that wasn't actually broken.I will definitely return in the future for more of my routine maintenance like oil changes, etc.

5

I normally take my car to the dealership to have repairs done but on a few occasions when the dealer estimate seemed extremely high I went to Bartels and was extremely pleased with the cost and work done. They were very personable and the work was performed quickly. On one occasion I needed air put into a wheel for a wheelbarrow. After trying 2 other places I went to Bartels and they were able to care for it ...and.. they didn't even charge me. I would definitely recommend them.

5

I go there with tough problems and they always fix my truck 1st time with no problems.

5

Always a great place to go to for reasonable labor rates for an alternative to obnoxious luxury "dealership" rates. I have a Land Rover and I bring it to Bartels for almost anything and they are always honest and fair about what needs to be done, I only bring my vehicle to the Land Rover dealer if there is computer specific things that need to be hooked up using the dealer exclusive tools (and I get charged obscene amounts which is why I avoid the dealer whenever possible). The other nice thing is that the GM's and owners are usually present and very knowledgeable which gives me good peace of mind. I would recommend Bartel's for sure.

5

Always fairly describe work required and pricing. Recommendations for what needs to be done and when are realistic and reasonable. All work has been done as quoted and promised. Very professional greeting, waiting room, and check out process.

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