I had a flat tire at work in parking lot and it was repaired. They found what we thought was a nail in the tread of my tire. I called Bartel's to see if they could inspect it, plug it and replace the temporary tire with the full size. They said to bring it on in, no problem, at that was at 4:30 p.m. and no appointment necessary. Ben got it started and while I waited it was repaired and replaced in about 30 minutes. The prices was also very reasonable. Thanks for making it quick and easy!