Bartel's Auto Clinic - Carol Stream

Was having an engine overheating problem with my Ford Explorer and would have taken it to my Ford dealership except their mechanics were on strike. Found Bartel's on the Internet, saw good reviews, and called them Friday morning for an appointment but worried that they would be backed up due to the strike. Service manager Stewart told me to bring it in right away to take a look at it. They diagnosed the problem while I was there, taking me into the shop area to see for myself, and pointed out several other problems as well. After being promised the car would be ready by Saturday noon, Stewart gave me a ride home. Later on Friday he phoned, describing some other optional work for which I agreed. Was picked up from home on Saturday, waited awhile for the car to be ready, and drove it home around 1 PM. Took a 120-mile trip the next day and the car performed perfectly. All in all an excellent experience, and will definitely consider Bartel's for future work.

Great customer service!

Came in for an oil change. Received courteous and friendly service. I will be a returning customer.

As always my 1999 honda is" back on the road again" Bartels fixed my car to ride smooth again. can always count on them.

The service writer and staff were polite, professional and prompt. I will return for future mechanical work on my vehicle. Thanks again!

Great experience coming in for our car's first oil change, while there the Bartel's mechanic realized there was an issue with our car which was still under warranty and gave us all the info to take back to the dealer. Coming from out of state it was very helpful to find a trustworthy service center so quickly!

Very efficient and personable service.

Excellent service and facilities. I appreciate the 3 year or 36000 mile warranty on labor and parts, especially for a vehicle that is out of warranty. The dealership will only back the work for 30 days.

I only trust my car to Bartels! I have been using them for years and have never had a problem. They are exactly what you want in a repair company- honest, frienly and prompt.

This auto clinic has given our family prompt, professional, polite and cheerful service for years. This past Saturday a riding toy we purchased for our grandchildren needed air it its front tire. The auto tech happily obliged. Kudos to Bartel's for 'going that extra mile!'