Mon - Fri: 7:00 AM - 6:00 PM
Sat: 8:00 AM - 5:00 PM
5

I brought one of my cars in and had the front end done for some pretty extensive work (300k miles)It was one of my company service cars and we needed it fast .They came thru and finished it that dayBad newsIn Milwaukee two days later it broke downI called Adam and he had it towed to a Napa repair shop in Milwaukee .They towed and repaired the car at this shop under warrantyI had no idea this was how things were done!We are Back on the road and I give you guys 5 stars for service under tough circumstancesWell done!

Thank you for the glowing review, Michael! We are pleased to hear you are happy with the outcome of a tough situation! Unfortunately, there is always a small chance that a part or parts can come to us defective, or as humans we can make an error. We stand behind our work 100% with our 3 year/36,000 mile Nationwide Warranty and will always strive to remedy an adverse incident and get you back on the road safely. Thank you for always trusting in Bartel's to service your vehicles! We value your loyalty!

- Bartel's Auto Clinic - Carol Stream
5

I'm continually impressed with this company. Honest, stand up people who tell it the way it is. Reasonable and fair and they stand behind their work.

Thank you for vote of confidence, Michelle! You have highlighted our mission perfectly. We are so pleased to hear you are continually satisfied with your experiences at Bartel's! Thank you for making our facility your go to auto shop!

- Bartel's Auto Clinic - Carol Stream
5

Professional Was impressed with the professionalism of the staff at Bartel's on my first visit to their shop. It was a minor service but they treated me as though I was a long time customer.

Thank you for the kind words, Pat! We appreciate you giving Bartel's a try, and we hope to see you again in the future for all of your repair/maintenance needs!

- Bartel's Auto Clinic - Carol Stream
5

Professional,excellent prices, fast service I have been going to Bartel's in Carol Stream for several years and am always treated like a valued customer. Thanks, Adam, for the great service I always receive.

Providing excellent customer service is always our number one priority, Barbara! Thank you for your continued loyalty! We truly value you!

- Bartel's Auto Clinic - Carol Stream
4

Great friendly staff and good experience.

Wonderful to hear, Eby! Thank you for the positive review! We are so pleased to hear you had a great experience! We hope to see you again when your vehicle needs attention!

- Bartel's Auto Clinic - Carol Stream
5

Brake Lights I pulled into Bartel's after the driver behind me pulled up along side and told me I had no brake lights. Bartel's replaced the lights and I was back on the road within 15 minutes. I got excellent service!

Wonderful to hear, Karen! Thank you for the review! We always aim to provide efficient and quality service to all our customers! We're happy to hear you were satisfied with your experience! Thanks again!

- Bartel's Auto Clinic - Carol Stream
5

Another Excellent Experience I recently went in to Bartel's to see about having the hole in a flat tire plugged. After determining they couldn't plug the tire safely, they went above and beyond to get an exact replacement tire AND work with Tire Rack to make sure the tire replacement would be covered by my Road Hazard Warranty. This was just another example of their awesome and personal service and I look forward to continuing to visit Bartel's for my automotive maintenance and repairs.

Thank you for the wonderful review, Andrew! We are so happy to hear you were satisfied with the customer service you experienced! As you know, it is always our goal to go above and beyond for our customers. Thank you for your continued business and loyalty!

- Bartel's Auto Clinic - Carol Stream
4

Catalytic Converter Replacement Bartel's has provided auto repair services for multiple vehicles off and on over the course of about a 7 year period. Service is generally good and they provide a ride service in the area for longer duration repairs. They are slightly higher in cost than budget repair shops but cheaper than a new car dealer. If cost is the only consideration, look elsewhere. They provide an honest opinion of what needs to be fixed and what doesn't. For example, a new car dealer recommended power steering replacement on an older vehicle. Bartel's looked at the same vehicle and said nothing was wrong. Three years later, the steering is still fine. The Catalytic Converter Replacement for another older vehicle was properly diagnosed and repaired for about $700.00. This was higher than expected, but they do warranty their repair work for 3 years.

Thank you for the detailed review, Andy! As a long time customer, we value your opinion. Thank you for always trusting in Bartel's for quality service. It is loyal customers such as yourself that drive our business, so thank you! We always look forward to working with and look forward to seeing you again in the future!

- Bartel's Auto Clinic - Carol Stream
5

I recently went in to Bartel's to see about having the hole in a flat tire plugged. After determining they couldn't plug the tire safely, they went above and beyond to get an exact replacement tire AND work with Tire Rack to make sure the tire replacement would be covered by my Road Hazard Warranty. This was just another example of their awesome and personal service and I look forward to continuing to visit Bartel's for my automotive maintenance and repairs.

Thank you for the encouraging review, Andrew! We strive to go above and beyond for all of our customers, so we are very pleased to hear you were impressed with the service you received. Thank you for trusting in Bartel's to take care of you and your vehicle. We look forward to working with you again in the future!

- Bartel's Auto Clinic - Carol Stream
5

Super friendly professionals!! I went to Bartel's Auto Clinic to use a free coupon to have a check-engine light be checked out. Everyone there was so friendly and since I'm kinda talkative, I really enjoyed talking to everyone. They answered all my questions in a way I could understand and I will follow up next week for possible service on my emissions system. Geez, I had such a good time, I wish I could just stop in and chat any time. They really make you feel like you have their attention; like you're the only one there. I would definitely recommend their place of business for your auto care needs.

Thank you for the encouraging review, Cher! Providing quality automotive service with excellent customer service is always our goal! We're thrilled to hear you experienced this during your visit! We're looking forward to working with you again!

- Bartel's Auto Clinic - Carol Stream