This was my second time using Bartel's. I returned because of the great experience I had the first time. I am impressed with how friendly but professional all the employees are. They seem happy to work there and treat you respectfully. I worked with David twice and can't say enough good things about him. I was shown exactly what was wrong with my car this second time. It wasn't safe to continue driving so they provided a rental. Took a week to get my car back but it was due to difficulty getting parts giving some ongoing autoworkers strikes. I definitely will be returning for basic maintenance work and any future problems.